Service,Warranty,Delivery time&Payment
Service:We Provide design free of charge and provide installation and commissioning service in lifelong time,We can help you to install the machine,from installation machine, testing, commissioning,and to check the machine is in the good working condition. There is only a little charge for engineers’ flight, travelling accommodation and subsidy.
Warranty:
We response for one year warranty for the machine, however, it without any human damage. And provide one-year free spare parts for client.
Delivery time:20 working days if no stock.
Payment: 30% T/T as advance payment and the balance should be paid before shipment after inspected by customer.
FAQ
Q1: How long you can delivery ?
A1: About 20 days after we received the deposit(30%T/T in advance ,70% T/T before shipment )
Q2:How and when can I do the equipments installation and commissioning?
A2:Once you give us info that quipments are in your site and the water and electricity are ready,our engineer will go to your site to do installation and commissioning.
Q3: How about your after-sale service?
A3: We provide one year warranty with spare parts free of charge,online respond in time and site service in 48 hours.
Q4:How about your equipments quality?
A4: We guarantee that all equipments are CE&ISO standard and one year warranty, We invite you to visit our factory and inspect the equipments before packing.
Q5:How is the service that your equipments beyond the warranty period?
A5: Your project salesman and engineer will mail or telephone visit to you at regular intervals after sales,and will provide equipment’s lifelong service.
